Return Policy

Due to the custom nature of all of the products we produce at CustomBearBuilder, we are unable to offer returns. Your custom products are designed with care and are personal to the photo you provide and your fur baby.

If you are unhappy with your final, we ask that you reach out to our customer service team within 24 hours of receiving your delivery. We will work with you on making things right.

 

Get in touch with us at info@customebearbuilder.com